1. What types of video formats can you digitize? Pretty much anything: VHS, DVDs, VHS-C, Betamax, MiniDV, 8mm, Super 8, Hi8 tapes, you name it.

2. How does the digitization process work? The process is simple: fill out the form on our home page, we’ll send you back a quote, you send us your tapes, and our team will convert them to digital files. You can then view, download, and share your videos through our online album.

3. How do I send my tapes to you? You’re responsible for packing and shipping your tapes to us. You can also drop your tapes off in Sacramento or, for an additional fee, we can pick them up for you in the Sacramento area.

4. What kind of digital formats will my videos be converted to? We convert videos to high-quality MP4 files, which are compatible with most devices and easy to share.

5. How long does the digitization process take? The turnaround time varies based on the number of tapes, but it generally takes about 3-4 weeks from the time we receive your tapes.

6. Is my media safe during the digitization process? Yes, we take great care in handling your tapes and use secure methods to ensure your media is safe throughout the entire process.

7. How will I receive my digitized videos? You will receive a link to your online album where you can stream, download, and share your digitized videos.

8. Will my videos be labeled with dates and descriptions? Yes, we meticulously label each video with accurate dates and descriptions based on the information you provide.

9. What if my tapes are damaged? We will assess the condition of your tapes upon arrival and inform you of any potential issues. Our team can often repair minor damage to ensure the best possible digitization.

10. How much does the digitization service cost? Our pricing depends on the type and number of tapes. You can get a quote by filling out the form on our website homepage.